Who we are
Acelera Consultants, LLC, trading as Acelera Studios, is a Florida limited liability company, document number L26000191362, formed 2026-04-03, with its registered address at 158 NW 152 Avenue, Pembroke Pines, FL 33028, USA.
We are the data controller for the personal data described here.
Contact: privacy@acelerastudios.com
We have not appointed a Data Protection Officer, as we are not required to.
Although the controller is established in the United States, UK GDPR applies extraterritorially to this processing because the outreach specifically targets people in London in connection with an offer of services in the UK.
What this notice covers
This covers only our marketing contacts — the businesses we approach about our cinematic walkthrough films. If you become a client, a separate notice covers that relationship.
Why you are hearing from us
You are receiving, or have received, an email from us because you are named as a business contact for a company that operates short-let or serviced accommodation, and we believe our service is relevant to that business.
What personal data we hold
| Data | Why |
|---|---|
| Your name and job role | To address you correctly and confirm you are the relevant contact — only where your company has published them |
| Your business email address | To contact you |
| Your company's name and registration number | To confirm we are contacting an incorporated business, not an individual or sole trader |
| The web address we found your details on, and the date we collected them | So that if you ask us where we got your details, we can tell you precisely |
| A record of any reply, opt-out or request you make | To respect your wishes, and to be able to show that we did |
We do not hold, collect, buy or infer anything else. No personal (non-work) contact details. No special category data. No financial data. No behavioural profile.
Where we got your data
From publicly available sources: your company's own website, property-management or short-let listing sites where your company publishes a business contact, and the Companies House register.
We record the exact source and the date for every contact. We do not buy or rent marketing lists, we do not scrape contact details, and we do not use contact-enrichment or data-broker services.
Our lawful basis
Legitimate interests — UK GDPR Article 6(1)(f). Our legitimate interest is finding and approaching businesses that would benefit from our service.
Before contacting anyone we completed a written Legitimate Interest Assessment, weighing our interest against your rights. In short, we concluded the balance is fair because we contact you only in your professional capacity, at an address your company chose to publish, about a service relevant to your business; we hold the minimum data needed; we do not track or profile you; our volume is deliberately very low; and you can stop us instantly and permanently.
You are entitled to a copy of that assessment on request. Ask at privacy@acelerastudios.com.
What we do not do
We want to be specific, because these are the things people reasonably worry about.
- We do not track our emails. No tracking pixels, no open tracking, no click tracking, no read receipts. Our messages are plain text. We do not know whether you opened this email.
- We do not profile you or make automated decisions about you.
- We do not sell, rent or share your data with anyone for their own marketing.
- We do not use your photographs, video or listing media to produce anything without your written permission. Nothing is ever rendered from your media on the basis of an email exchange alone.
- We do not contact sole traders or private individuals on this basis. We contact incorporated companies only, and we verify incorporation before contacting you.
How long we keep it
| Situation | Retention |
|---|---|
| You opt out, or ask us to stop | We keep only your email address on a permanent suppression list, so we can be certain never to contact you again. That is the minimum necessary to honour your objection. Everything else is deleted. |
| You do not respond | Prospect records are deleted within 12 months after last contact. |
| You reply and we start a conversation | Prospect records are kept for the conversation and deleted within 12 months after last contact, unless you become a client and a different notice applies. |
| You ask us to erase your data | Erased promptly — see below. |
We keep the suppression entry even after erasure, because deleting it would risk contacting you again. If you would rather we deleted that too, tell us and we will, and we will explain the consequence.
Who else processes your data
| Processor | Role | Where |
|---|---|---|
| Google Workspace | Hosts the sending and rights-request mailboxes used for hand-sent Track A correspondence | Provider infrastructure; international transfers use the safeguards described below |
| Amazon Web Services (Amazon SES) | Will send automated Track B email and report delivery outcomes once automated sending begins. Not in use yet. | eu-west-2 (London) |
| Vercel | Hosts the public offer page and this privacy notice | Provider infrastructure; international transfers use the safeguards described below |
These act on our instructions under written data-processing terms. We add processors only where necessary, and we will update this notice if that changes. Where any transfer outside the UK is involved, it is covered by the UK International Data Transfer Addendum or an adequacy decision.
Your rights
- Object to our marketing — this right is absolute. If you object, we stop. Immediately, permanently, with no questions and no confirmation step.
- Access the personal data we hold about you, and receive a copy.
- Rectify it if it is wrong.
- Erase it.
- Restrict how we use it.
- Portability — receive it in a machine-readable form.
- Object to the processing generally, on the basis that it relies on legitimate interests.
The quickest way to stop hearing from us
Reply to any email from us with the word STOP. That is enough. No confirmation step, no login, no form, no "are you sure?". We action it the same day and you will not hear from us again.
Our emails are currently sent by hand and do not contain an unsubscribe link — replying is the mechanism, and it is the only one we claim. If that changes and we begin including a one-click unsubscribe link, we will update this page first.
Or email privacy@acelerastudios.com and say so in any words you like.
How to exercise the other rights
Email privacy@acelerastudios.com. We respond within one calendar month. We do not charge, and we will not ask you to justify the request.
Complaints
If you are unhappy with how we have handled your data, please tell us first at privacy@acelerastudios.com — we would rather fix it.
You also have the right to complain directly to the UK Information Commissioner's Office at any time, without contacting us first.
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline: 0303 123 1113 ·
ico.org.uk/make-a-complaint
Changes to this notice
If we change how we handle marketing contact data, we will update this page and change the "last updated" date. Material changes will be described here rather than made silently.
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